![]() If you have the most recent update, then the updates page will state this.In Chief Architect and Home Designer software programs, you can verify whether you have the latest program update by selecting Help> Download Program Updates from the program menu. If your computer meets the System Requirements for running the software, then the next step is to make sure you are using the most current program version of your Chief Architect software program. If your computer does not meet the minimum system requirements for your version, then you should consider installing on an alternate system that does meet, or exceeds, the requirements. Please note that running in an emulator, or virtual machine environment, such as Hyper-V, VMWare, Parallels, or VirtualBox is not supported. ![]() The minimum, and recommended, system requirements for running the current version can be found on the website at the appropriate link for your program below. ![]() Step 4 - Restart in Safe Mode with Networkingįirst, it is extremely important to make certain that your computer meets the minimum system requirements for running the software.When followed correctly, these instructions resolve almost all issues with Chief Architect software crashing on a Microsoft Windows computer. Please follow all of the recommendations in this article in order and do not skip any steps. Since there are a number of possible causes for software failures, some basic troubleshooting is required in order to identify the reason for a particular issue. There are many different reasons why Chief Architect may be encountering errors or suddenly quitting, including the PC not meeting the System Requirements for running the software, needing to have updated drivers (particularly for the video card), or a third party application may be conflicting with the software's operation.īefore continuing, please access our Known Incompatibilities page to learn more about the software and hardware incompatibilities with Chief Architect software. I keep encountering errors, lockups, or the program exiting unexpectedly when I run Chief Architect on my Microsoft Windows computer. ![]() The information in this article applies to: ![]()
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